Optisoft

Telephone support on hardware
General advice on the smooth running of your system.

Fault diagnosis on hardware
Diagnosis of problems with your hardware and their solutions

Backup configuration
Assistance in setting up a backup routine for Optisoft data.Responsibility for regular backups and verification of the data remains with the user.

Remote dial-in
Remotely accessing your PC to assist with problem diagnosis and resolution.

Manufacturers standard warranty
Basic cover as provided by the manufacturer.

On-site cover by Optisoft
On-site visit by Optisoft accredited engineer if required.

Loan unit
Provision of loan unit if required.

Replacement Unit
Provision of replacement unit if required.