Contact Support

0845 230
3450
support@
optisoft.co.uk
Optisoft support

We utilise our years of experience in the IT industry and Optical market to provide excellent IT support. We provide high quality, tailor-made support services at a price considerably lower than the cost of running an in-house help desk.

Computer related problems in business means "downtime" and loss of money. We understand that for most companies, efficient use of time and satisfied customers are the keys to their success. Our Helpdesk and technical support services are designed to help companies to achieve these goals.

As well as resolving technical queries Optisoft Support assists in reducing running costs, improving operations as well as enhancing existing services to ensure you get the most out of our software.

What is included?

Telephone support on hardware and software
Fault diagnosis
Remote dial-in via secure internet connection
On-site cover by an Optisoft technical engineer if required
Loan or replacement unit (for hardware purchased from Optisoft)
Interim software updates
Quarterly newsletter
Access to the on-line forum and downloads