Recall - Understanding Patients Recall - Revision history

Abrown at 13:58, 24 May 2012

2012-05-24T13:58:06Z

← Older revision		Revision as of 14:58, 24 May 2012
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	A graphical representation of how many recall letters are due to be sent within a certain month.		A graphical representation of how many recall letters are due to be sent within a certain month.



			[[Recall\|Back]]

Nslee: /* Common Terms */

2012-05-08T10:58:57Z

Common Terms

← Older revision		Revision as of 11:58, 8 May 2012
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	'''Merge Codes'''		'''Merge Codes'''

			The Merge Codes are special mail merge fields that are inserted into the letter template to link the patient’s database to the template for the recall system.

	~~The Merge Codes are special mail merge fields that are inserted into the letter template to link the patient’s database to the template for the recall system.~~

	'''Recall Graph'''		'''Recall Graph'''

Nslee: /* Common Terms */

2012-05-08T10:19:54Z

Common Terms

← Older revision		Revision as of 11:19, 8 May 2012
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	'''Merge Codes'''		'''Merge Codes'''


	The Merge Codes are special mail merge fields that are inserted into the letter template to link the patient’s database to the template for the recall system.		The Merge Codes are special mail merge fields that are inserted into the letter template to link the patient’s database to the template for the recall system.

	'''Recall Graph'''		'''Recall Graph'''


	A graphical representation of how many recall letters are due to be sent within a certain month.		A graphical representation of how many recall letters are due to be sent within a certain month.

Nslee: /* Common Terms */

2012-05-08T10:19:06Z

Common Terms

← Older revision		Revision as of 11:19, 8 May 2012
Line 64:		Line 64:

	The Merge Codes are special mail merge fields that are inserted into the letter template to link the patient’s database to the template for the recall system.		The Merge Codes are special mail merge fields that are inserted into the letter template to link the patient’s database to the template for the recall system.


	'''Recall Graph'''		'''Recall Graph'''


	A graphical representation of how many recall letters are due to be sent within a certain month.		A graphical representation of how many recall letters are due to be sent within a certain month.

Nslee: /* Common Terms */

2012-05-08T10:17:28Z

Common Terms

← Older revision		Revision as of 11:17, 8 May 2012
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	'''Recall Category Bands'''		'''Recall Category Bands'''

	The Recall Category Bands make up the Recall Categories. Each band is a single interval and letter template. A single recall category can be made up of up to seven bands		The Recall Category Bands make up the Recall Categories. Each band is a single interval and letter template. A single recall category can be made up of up to seven bands.

Mconnor: moved UnderstandingPatientsRecall to Recall - Understanding Patients Recall

2011-11-08T12:05:36Z

moved UnderstandingPatientsRecall to Recall - Understanding Patients Recall

← Older revision	Revision as of 13:05, 8 November 2011
(No difference)

Mconnor at 12:04, 8 November 2011

2011-11-08T12:04:55Z

← Older revision		Revision as of 13:04, 8 November 2011
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	The Start Date is the date on which the recall categories’ intervals are based. It is typically the patient’s last examination date.		The Start Date is the date on which the recall categories’ intervals are based. It is typically the patient’s last examination date.


	'''Recall Categories'''		'''Recall Categories'''

	The Recall Category is set of letter templates and intervals which is assigned to a patient’s record to describe how you would like to remind the patient.		The Recall Category is set of letter templates and intervals which is assigned to a patient’s record to describe how you would like to remind the patient.


	'''Recall Category Bands'''		'''Recall Category Bands'''

	The Recall Category Bands make up the Recall Categories. Each band is a single interval and letter template. A single recall category can be made up of up to seven bands		The Recall Category Bands make up the Recall Categories. Each band is a single interval and letter template. A single recall category can be made up of up to seven bands


	'''Recall Template''' or '''Letter Template'''		'''Recall Template''' or '''Letter Template'''

	The Recall Template is the letter into which the patients details will be merged in to. This is a Microsoft Word document that has been created through Optisoft’s Form Designer to add the mail merge information to it.		The Recall Template is the letter into which the patients details will be merged in to. This is a Microsoft Word document that has been created through Optisoft’s Form Designer to add the mail merge information to it.


	'''Merge Codes'''		'''Merge Codes'''

	The Merge Codes are special mail merge fields that are inserted into the letter template to link the patient’s database to the template for the recall system.		The Merge Codes are special mail merge fields that are inserted into the letter template to link the patient’s database to the template for the recall system.


	'''Recall Graph'''		'''Recall Graph'''


	A graphical representation of how many recall letters are due to be sent within a certain month.		A graphical representation of how many recall letters are due to be sent within a certain month.

Mconnor at 12:03, 8 November 2011

2011-11-08T12:03:19Z

← Older revision		Revision as of 13:03, 8 November 2011
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			'''Start Date'''

	~~Start Date~~
	The Start Date is the date on which the recall categories’ intervals are based. It is typically the patient’s last examination date.		The Start Date is the date on which the recall categories’ intervals are based. It is typically the patient’s last examination date.

			'''Recall Categories'''



	~~Recall Categories~~
	The Recall Category is set of letter templates and intervals which is assigned to a patient’s record to describe how you would like to remind the patient.		The Recall Category is set of letter templates and intervals which is assigned to a patient’s record to describe how you would like to remind the patient.

			'''Recall Category Bands'''



	~~Recall Category Bands~~
	The Recall Category Bands make up the Recall Categories. Each band is a single interval and letter template. A single recall category can be made up of up to seven bands		The Recall Category Bands make up the Recall Categories. Each band is a single interval and letter template. A single recall category can be made up of up to seven bands

			'''Recall Template''' or '''Letter Template'''



	~~Recall Template or Letter Template~~
	The Recall Template is the letter into which the patients details will be merged in to. This is a Microsoft Word document that has been created through Optisoft’s Form Designer to add the mail merge information to it.		The Recall Template is the letter into which the patients details will be merged in to. This is a Microsoft Word document that has been created through Optisoft’s Form Designer to add the mail merge information to it.

			'''Merge Codes'''



	~~Merge Codes~~
	The Merge Codes are special mail merge fields that are inserted into the letter template to link the patient’s database to the template for the recall system.		The Merge Codes are special mail merge fields that are inserted into the letter template to link the patient’s database to the template for the recall system.

			'''Recall Graph'''



	~~Recall Graph~~
	A graphical representation of how many recall letters are due to be sent within a certain month.		A graphical representation of how many recall letters are due to be sent within a certain month.

Mconnor at 11:59, 8 November 2011

2011-11-08T11:59:45Z

← Older revision		Revision as of 12:59, 8 November 2011
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	Example		Example

			{\| style="width:75%; height:150px" border="1"
			\|-
	Recall Band Interval		\| Recall Band Interval \|\| Start Date \|\| Next Letter Date \|\| Letter Printed Date
	Start Date		\|-
	Next Letter Date		\| 12 \|\| style="width:200px" \|01/02/07 \|\| 01/02/08 \|\| 05/02/08
	Letter Printed Date		\|-
			\| 18 \|\|style="background:silver" \| \|\| 05/08/09 \|\| 31/07/09
			\|-
			\| 24 \|\|style="background:silver" \| \|\| 31/01/10 \|\| style="background:silver" \|
			\|}


	12
	01/02/07
	01/02/08
	05/02/08

	18

	05/08/09
	31/07/09

	24

	31/01/10

Mconnor: Created page with "Understanding Recall Optisoft’s Recall system works by assigning Recall Categories to patients and, based on a set date, sending reminder letters at regular intervals. ==T..."

2011-11-08T11:50:25Z

Created page with "Understanding Recall Optisoft’s Recall system works by assigning Recall Categories to patients and, based on a set date, sending reminder letters at regular intervals. ==T..."

New page

Understanding Recall

Optisoft’s Recall system works by assigning Recall Categories to patients and, based on a set date, sending reminder letters at regular intervals.

==Theory==

When a patient is added to a recall category their Next Letter Date is calculated and their first letter is added to the recall graph.

This first letter is based directly on the recall start date, so, if the recall start date is 01/01/2007 and the first recall band is set to 12 months, then the first letter will be added to the graph at 01/01/08.

The second, and subsequent, letters are then calculated using the date on which the previous letter was printed as its basis.

In this way, if you are printing ahead or behind, the letter intervals are always based on last contact.

Example

Recall Band Interval
Start Date
Next Letter Date
Letter Printed Date

12
01/02/07
01/02/08
05/02/08

18

05/08/09
31/07/09

24

31/01/10

In the above example a patient has an examination on 01/02/07 and is assigned to a recall category. The recall system calculates their next letter to be due on 01/02/08, twelve months later.

This letter is printed four days after this due date, on 05/02/08. This becomes the new start date for use with the second band and, therefore, provides a next letter date of 05/08/09, six months later.

The second band’s letter is actually printed five days early, on 31/07/09. The system then takes this as the new start date therefore providing a next letter date of 31/01/09. This date is six months after the last contact date but only actually twenty-three months after the original start date.

==Common Terms==

Start Date
The Start Date is the date on which the recall categories’ intervals are based. It is typically the patient’s last examination date.

Recall Categories
The Recall Category is set of letter templates and intervals which is assigned to a patient’s record to describe how you would like to remind the patient.

Recall Category Bands
The Recall Category Bands make up the Recall Categories. Each band is a single interval and letter template. A single recall category can be made up of up to seven bands

Recall Template or Letter Template
The Recall Template is the letter into which the patients details will be merged in to. This is a Microsoft Word document that has been created through Optisoft’s Form Designer to add the mail merge information to it.

Merge Codes
The Merge Codes are special mail merge fields that are inserted into the letter template to link the patient’s database to the template for the recall system.

Recall Graph
A graphical representation of how many recall letters are due to be sent within a certain month.