Company: Optisoft Ltd
Registered Address: 7 Alpha Court, Monks Cross Drive, Huntington, York, YO32 9WN
Company Number: 2582940
Email: info@optisoft.co.uk
Telephone: 0333 002 0495


 

1. Introduction

This Cookie Policy explains how Optisoft Ltd (“Optisoft”, “we”, “our”, “us”) uses cookies and similar tracking technologies on our website.

This policy relates only to website usage.
For information about how we process customer or business contact data, please see our separate Privacy Notice.


2. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to:

  • Make websites function properly

  • Improve website performance

  • Provide analytics and insights

  • Remember user preferences

Cookies do not typically identify you personally, but may collect information that could be considered personal data when combined with other information.


3. Types of Cookies We Use

We use the following categories of cookies:


A. Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable core features such as:

  • Page navigation

  • Security features

  • Load balancing

  • Form submissions

These cookies do not require consent.


B. Performance & Analytics Cookies

These cookies help us understand how visitors use our website, for example:

  • Which pages are visited most often

  • How users move around the site

  • Whether users encounter errors

We use analytics tools such as:

  • Google Analytics (where applicable)

These cookies collect information in an aggregated or pseudonymised form.

Analytics cookies are only set if you provide consent via our cookie banner.


C. Functional Cookies

These cookies allow the website to remember choices you make (such as preferences or region selection) and provide enhanced features.

These may require consent depending on configuration.


D. Third-Party Cookies

Some pages may include embedded content or services from third parties (for example, video platforms or external booking tools). These third parties may set their own cookies.

We do not control third-party cookies. Please refer to the relevant third-party provider for their cookie information.


4. Lawful Basis for Cookies

Under UK law:

  • Strictly necessary cookies are set under legitimate interest (essential for service delivery).

  • Analytics and non-essential cookies are set only with your consent.

You can withdraw or change your cookie preferences at any time via the cookie settings link on our website.


5. Managing Cookies

You can control or delete cookies through:

  • Our website cookie preference tool

  • Your browser settings

Most browsers allow you to:

  • View cookies

  • Delete cookies

  • Block cookies

  • Set alerts when cookies are used

Please note that blocking some cookies may affect website functionality.


6. Data Collected Through Cookies

Information collected may include:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on pages

  • Referring website

Where this information constitutes personal data, it is processed in accordance with our Privacy Notice.


7. Data Retention

Cookies remain on your device for varying periods depending on their purpose:

  • Session cookies expire when you close your browser

  • Persistent cookies remain until they expire or are deleted

Specific retention periods are determined by the individual cookie provider.


8. International Transfers

Some analytics providers may process data outside the UK.

Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.


9. Changes to This Policy

We may update this Cookie Policy from time to time.

The current version will always be available on our website.


10. Contact Us

If you have any questions about this Cookie Policy, please contact:

Optisoft Ltd
Email: info@optisoft.co.uk
Telephone: 0333 002 0495

For broader data protection information, please see our Privacy Notice.