Winter Newsletter

Christmas is just around the corner, so we would like to wish all our users a Very Merry Christmas and a Prosperous New Year. 

As 2022 comes to an end, there’s only been one thing on our minds….
software speed!

Need for Speed

As new features are added, there’s always a chance it can impact on performance. Usually any impact isn’t noticable, but sometimes big changes can have a major effect on speed. Unfortunately, it’s not always possible to know the extent of the impact until the system is used in the real world.

Recently, we have been experiencing a drop in speed mainly due to the introduction of the new, fully integrated eGOS module and it is most noticeable if your data is hosted in the cloud. Our development team have now fixed the issues with eGOS and they have also been busy optimising each module to provide an even faster user experience.

Key speed improvements (with hosted data sample):
eGOS screen loading: 5x faster
Record opening: 2x faster
Appointment saving: 3x faster
Clinical record opening: 4x faster

*PC performance and broadband speeds will affect the above times

Update available now!

The Support Team are contacting practices directly in order so that we can apply the latest update manually for you this time around.

If you haven’t been contacted yet, but would like the new version now, please call the team on 0345 230 3450. Updates will take around 30 minutes.

Full version release notes can be found on the forum in the Community Hub.

New Features

Two new features should be ready very soon:

Payment terminal integration to the Cash module
On-line appointment booking

We are planning to have these ready for demonstration at 100% Optical in February!
If you would like to know as soon as any of the above are available, please complete this contact form

100% Optical, 25-27 February 2023

We will be exhibiting at 100% Optical next year and demonsrating all the latest features of Optisoft.NET. We are really looking forward to meeting all our users old and new, so please come and say hello.

If you would like to book a specific time slot at the show, please click here.

Community Hub

If you haven’t already, make sure you register on the Community Hub for all the free resources only available to Optisoft users.

eLearning videos, wikipedias, user forum & consumable shop are all available.
Still not registered? Sign up now.

Christmas Support Opening Times

Friday 23rd December – Closed from 1.00pm
Saturday 24th December – Emergency cover from 9.00am-10.30am
Monday 26th and 27th December – Closed
Wednesday 28th December – Reduced cover from 9.00am till 1.00pm
Thursday 29th December – Reduced cover from 9.00am till 1.00pm
Friday 30th December – Reduced cover from 9.00am till 1.00pm
Saturday 31st December – Emergency cover 9.00am-10.30am
Monday 2nd January – Closed

We re-open with normal hours from Tuesday 2nd January from 8.30am

As always, if you have any queries, please don’t hesitate to get in touch:
Sales: 0345 230 1230 | Support: 0345 230 3450 | Email: