Winter Newsletter 2023

It’s officially winter and Santa will soon be here. So, we would like to wish all our users a Very Merry Christmas and a Prosperous New Year!

While you wait for presents from the big man, we’ve got a few offerings for you from everyone here at Optisoft HQ…

Optisoft Shortcuts

Continuing our series of shortcut videos, we have created more for you to help get the most out of Optisoft.NET. This time we focus on the Appointments module.

If you are not aware, we are creating a series of these shortcut eLearning videos which are available in the Community Hub.

The next video can be found here.

Document Scanning with QR code

A brand new feature in the latest release of Optisoft.NET is the ability to scan a document into a patients record using your phone and a QR code.

To help you get to grips with this new facility, we have created a video tutorial: Click Here to view.

eGOS Deadline

As reported in the last newsletter, PCSE have announced that they will no longer be accepting paper forms from January 1st 2024 and all claims must be submitted electronically.

If you have not yet linked Enterprise to the portal or set up the full integration in Optisoft.NET now is the time to make the move.

The support desk is ready to help on 0345 230 3450.

Send Christmas Messages

Do you wish to send Christmas greetings to your entire patient base but are unsure about the process? Optisoft has the solution!

We provide an affordable service for sending bulk text and email messages to your patients. Whether you want to reach all patients or target specific groups based on specific criteria, we can assist.

Contact our support desk at 0345 230 3450 to explore the available options. Alternatively, click this link.  

Planned Development Work

The projects we are currently working on are:

Online appointment bookings  enabling patients to book directly into the Optisoft.NET appointment module. Following testing of our Alpha version, more work is needed to make it usable on a mobile device.

Direct Debits Module  providing the ability to collect regular payments and manage stock fulfilment for patents on a practice scheme. This new module is very close to being ready for testing.

If you have any other suggestions for changes and improvements, we would love to hear from you. Please post your ideas in our Forum in the Community Hub.

Community Hub

All the main eLearning videos have now been completed and can be found in the Community Hub. We will now start the process of amending the existing videos and keeping them up to date with all the latest software changes.

If you haven’t already, make sure you register on the Community Hub for all the free resources only available to Optisoft users.

100% Optical 2024 – Register Now!

Don’t forget to register for the 2024 edition of 100% Optical. We will be attending what will be the event’s 10th anniversary.

We eagerly anticipate the opportunity to connect with you during the event, taking place from February 24th to 26th at ExCeL London. Find us on stand B150.

Secure your complimentary ticket by clicking here.

Christmas Support Opening Times

Friday 22nd December – Closed from 1.00pm

Saturday 23rd December – Emergency cover from 9.00am till 10.30am

Monday 25th and Tuesday 26th December – Closed

Wednesday 27th December – Reduced cover from 9.00am till 1.00pm

Thursday 28th December – Reduced cover from 9.00am till 1.00pm

Friday 29th December – Reduced cover from 9.00am till 1.00pm

Saturday 30th December – Emergency cover from 9.00am till 10.30am

Monday 1st January – Closed We re-open with normal hours from Tuesday 2nd January from 8:30am

As always, if you have any queries, please don’t hesitate to get in touch:
Enquiries: 0333 002 0495 | Support: 0345 230 3450 | Email: