Winter Newsletter 2024
Posted on 2 December 2024
‘Tis the season to cozy up and get festive! As we count down to the holidays, we’d like to wish all our wonderful customers a Merry Christmas and a fantastic New Year.
While Santa preps his sleigh, we’ve got some treats of our own to unwrap for you right here at Optisoft HQ. So grab a mug of cocoa, settle in, and let us share a few special updates and surprises to add to your Christmas cheer.

Online Appointments is HERE!
We’re over the moon to announce that our online appointment booking feature is now live! It’s designed to make life easier for both you and your patients. Whether they’re visiting for the first time or are loyal regulars, scheduling appointments has never been this simple or convenient.
You’re in full control. You decide which appointment slots to make available online. You don’t need to open up your entire diary, unless you want to!
The system integrates effortlessly with your website and/or you can add booking links to recall messages, making it easy to get those appointments scheduled. You’ll also receive instant on-screen notifications for every new booking, so you can ‘check-in’ each request ensuring appointment suitablility.
Everything is managed directly within Optisoft.NET, and this feature is built for single practices and multi-site groups alike. Best of all, there’s no account creation required for patients—just quick, hassle-free booking.
It’s time to take the stress out of scheduling, boost patient satisfaction, and streamline your practice. Ready to give it a go? We think you, and your patients, are going to love it!
Add this module today and enjoy a FREE 3-month subscription, then only £15/month! Plus, we’re offering complimentary online training and setup to get you started.


Zeiss Forum Integration
Our integration with Zeiss Forum is now in the final stages of testing, and we’re thrilled to be one step closer to bringing you a more connected experience. This powerful integration is designed to streamline patient management, allowing you to access Zeiss Forum with just a click from an Optisoft patient profile. Say goodbye to switching between platforms and enjoy a smoother, more efficient workflow.
Soon, you’ll be able to open a patient record in Optisoft and instantly view relevant data within Zeiss Forum, creating a seamless link between the two systems. This means faster access to patient information, improved data accuracy, and a unified experience that lets you focus more on patient care and less on system navigation.


Send Christmas Messages
Want to spread some holiday cheer to your patients but aren’t sure how to reach everyone? Optisoft has the perfect solution for you.
Our affordable service makes it simple to send bulk text and email messages to your entire patient base. Whether you’re sending a festive greeting, sharing holiday hours, or offering seasonal tips, we’ll help you connect with your patients quickly and easily.
Choose to reach all your patients at once or focus on specific groups based on unique criteria—it’s entirely up to you! Let us handle the logistics, so you can focus on sharing the holiday spirit.
Contact our support desk at 0345 230 3450 to explore the available options. Alternatively, click this link.

100% Optical 2025 – Register Now!
Don’t forget to register for the 2025 100% Optical Show—it’s an event you won’t want to miss! We’re thrilled to announce that we’ll be attending once again to showcase the latest advancements in Optisoft.NET.
This year’s show will be held from March 1st to 3rd at ExCeL London, bringing together professionals from across the optical industry for three days of innovation, networking, and inspiration.
Stop by our stand to see live demonstrations of the newest features in Optisoft.NET, ask questions, and discover how our solutions can make your practice more efficient and effective. It’s the perfect chance to meet our team, share your feedback, and explore how Optisoft can support your business goals.
Registration is now open, so secure your spot today! We look forward to seeing you and making 2025’s show the best one yet. See you in London.


Planned Development Work
The projects we are currently working on are:
Direct Debits Module – We’re putting the finishing touches on a new module that will make managing practice schemes a breeze! This feature will allow you to collect regular payments and streamline stock fulfillment for patients enrolled in your practice’s schemes. It’s almost ready and is expected to launch early next year.
GOS3 Enhancement – Soon, patients who wish to use their GOS3 voucher elsewhere will be able to receive a voucher code directly from your system. This enhancement is designed to simplify the process and provide a better experience for both you and your patients.
If you have any other suggestions for changes and improvements, we would love to hear from you. Please post your ideas in our Forum in the Community Hub.

Community Hub
If you haven’t already, make sure you register on the Community Hub for all the free resources only available to Optisoft users.

Christmas Opening Times
Saturday 21st December – Usual cover 9:00am till 12:00pm.
Monday 23rd December – Usual cover from 8:30am till 5:00pm.
Tuesday 24th December – Reduced cover from 9.00am till 1.00pm.
Wednesday 25th December – Closed.
Thursday 26th December – Closed.
Friday 27th December – Emergency cover from 9.00am till 10.30am.
Saturday 28th December – Emergency cover from 9.00am till 10.30am.
Monday 30th December – Reduced cover from 9.00am till 1.00pm.
Tuesday 31st December – Reduced cover from 9.00am till 1.00pm.
Wednesday 1st January – Closed.
We re-open with normal hours from Thursday 2nd January from 8:30am.

